Medica is a non-profit health plan that serves communities in Minnesota, Iowa, Kansas, Missouri, Nebraska, North Dakota, Oklahoma, South Dakota and Wisconsin. As a company, we empower communities by listening to their voices, learning about community needs, and devoting time and resources to help.
Mission: To be the trusted health plan of choice for customers, members, partners and our employees.
Vision: To be trusted in the community for our unwavering commitment to high-quality, affordable health care.
In my position as a Web Strategist, I am responsible for managing regular website content updates and assisting in creating communication and project plans, timelines, and processes to meet business goals in a timely manner. As a project lead, I am responsible for large web initiatives such as site redesigns, service line additions and marketing initiatives. Using the Agile methodology, I am able to plan and manage projects to implement new and enhanced web features. Internally, I work collaboratively with business partners to identify business requirements.
Below are further details on my essential duties and responsibilities:
Employing UX and web best practices to translate user goals into effective websites and email communications that support Medica’s overall business and consumer experience strategies
Responsible for managing large ticket queue, including completing tickets, assigning work and developing projects from requests.
Creating project plans and timelines that reflect and meet organizational needs.
Executing design, build and launch of corporate and intranet websites in Sitecore CMS.
Creating engagement strategies for intranet site, including search and social features.
Managing timeline and ensuring projects are on-track; providing status updates and feedback to senior management and key players on any potential variances to timeline.